Cleaning and care video tutorial
This video tutorial takes you through every step of taking care of your RCA Symphonix earpiece and charger. Sometimes a video is worth a thousand words.

Cleaning the earpiece
Use a soft cloth to wipe the earpiece after use to remove any particles or moisture. Be careful not to get water on or in the earpiece.

Cleaning the tube and dome
Remove the tube from the earpiece. Find the part of the tube that attaches to the earpiece. Gently rotate this section of the tube so that the sound inlet is exposed (as shown here). Once you've removed the tube from the earpiece, use a soft, moist cloth or mild soap and water to clean the tube and dome.

IMPORTANT: Make sure all components are completely dry before you put them back on the earpiece.

Cleaning the microphone and sound inlet
The microphone and sound inlet on your earpiece are under the tube connector. To clean these parts, you must first remove the tube from the earpiece (see Cleaning the tube and dome above). Once you've removed the tube from the earpiece, you can use a small brush to gently remove any particles that may be on the earpiece's microphone or sound inlet (shown here). DO NOT use any liquids or solvents on the earpiece.

Replacing the dome
To remove the dome, hold the end of the tube between your thumb and forefinger and pull the dome off with your other hand. If you need to order a replacement dome, visit the Accessory page on this website. To mount the new dome to the earpiece tube, push the opening on the back of the dome gently onto the end of the tube. Push the dome onto the end of the tube as far as it will go. Make sure the dome is securely fastened.